Fieldcode FSM Application
Expert field service software

Browser & Mobile Phone

From a software development department
to an international software company

From an in house software development department, Fieldcode became an independent international software company in 2020. The software has been made marketable and offers expert features that are unique in the market.

My Role: UX/UI Designer

The techniques and tools I use include

  • Workflow Analysis
  • Surveys
  • User Personas
  • UI for customer information center
  • Web and mobile app
  • UI and Usability improvements Android and iOS App
  • UI and Usability improvements Fieldcode Software

Company

Fieldcode is a field service management (FSM) software created from 20 years of global field service expertise with the highest customer service standards working towards climate positivity.

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Features

With our unique license-free event based model we maximize efficiency and significantly lower our customer´s environmental impact. Founded in Nuremberg, Germany, Fieldcode consists of an energized team that embraces the future.

(Source: Linkedin)

Fieldcode develops field service management software for climate positivity. We support our customers in managing field service teams while neutralizing the carbon footprint with every deployment.

With more than 100 permanent employees in 6 offices worldwide, we provide an innovative, sustainable and smart solution for our customers’ individual needs.

Our focus is on highest productivity, improved operations for field service teams as well as the development of future-oriented technologies for a sustainable and high-quality reduction of CO2.

(Source: COO Alexander Schmid)

Software

Fieldcode is the #1FSM software with no fixed costs. Our innovative pay-per-event model enables significant cost reduction and turns every outreach into a CO2 negative process.

Users can manage the entire flow of their on-site operations: From ticket creation and routing to analysis and invoicing.

Every field service organization benefits from optimizing on-site operations with Fieldcode. Through automation and our innovative on-demand pricing model, you always achieve cost savings.

Devices

The Fieldcode software consists mainly of 2 tools and the mobile version for the field staff, as well. 

Fieldcode Workplace

Workplace is the actual software in which tickets and everything that belongs to it can be processed and brought onsite.

Divided into individual components that can be displayed and combined as needed on one or more screens.

Fieldcode Admin Panel

The Admin Panel is used to make and configure the settings for the system.

Since the software has countless settings for perfect adaptation to the needs of the user workflows are bundled in a separate tool.

Fieldcode Mobile App

Fieldcode`s Mobile App shows the tasks for the field staff and is used to report the ticket.

The mobile app guides the field service employee step by step through the workday following a timeline. Including parts management and reports on on-site orders all over the world and timezones.

Fieldcode CIC

The Customer Information Center shows the customer the progress of his order and the status.

The CIC is available for browsers and mobile devices.

Challenge

The task was to show the user a comprehensible and logical structure of the applications and to structure their interaction in an understandable way. The software offers a lot of features and settings as expert software, but should also be accessible for beginners. The professionals have a very fast workflow where every click counts and the applications should be adapted for all types of field service.

"Even for difficult problems, Mr. Volkmann found effective solutions which he successfully put into practice, thus always achieving good results. Trustworthiness and reliability characterized his working style."
Annika Goeres
Manager Product & UX

My activities also included:

  • UX Design UI Design
  • Web application design
  • Mobile App Design (Android/iOS)
  • Creation of requirements-based workflows up to the prototype stage
  • Expert software workflows
  • User Persona Creation
  • UI Component Design
  • Atomic Design Component Library’s for Axure and Figma
  • Sytle Guide/ Design System
  • WordPress
  • User Research

Tools:

  • Axure RP10
  • Figma
  • Microsoft Devop
  • Miro
  • Photoshop

Thank you for reading!

If you liked this, check out my other projects

here on this website.

Or just write me if you have any questions or just to say hi.

Fieldcode FSM Application
Expert field service software

Browser & Mobile Phone

From a software development department to an international software company

My Role: UX/UI Designer

The techniques and tools I use include:

  • UX/UI web application design
  • Mobile app design (Android/iOS)
  • Creation of requirements-based workflows up to the prototype stage
  • Expert software workflows
  • User Personas
  • UI component design
  • Atomic design component library’s for Axure and Figma

Company

Fieldcode is a field service management (FSM) software created from 20 years of global field service expertise with the highest customer service standards working towards climate positivity.

With our unique license-free event based model we maximize efficiency and significantly lower our customer´s environmental impact. Founded in Nuremberg, Germany, Fieldcode consists of an energized team that embraces the future.

(Source: Linkedin)

Fieldcode develops field service management software for climate positivity. We support our customers in managing field service teams while neutralizing the carbon footprint with every deployment.

With more than 100 permanent employees in 6 offices worldwide, we provide an innovative, sustainable and smart solution for our customers’ individual needs.

Our focus is on highest productivity, improved operations for field service teams as well as the development of future-oriented technologies for a sustainable and high-quality reduction of CO2.

(Source: COO Alexander Schmid)

Software

Fieldcode is the #1FSM software with no fixed costs. Our innovative pay-per-event model enables significant cost reduction and turns every outreach into a CO2 negative process.

Users can manage the entire flow of their on-site operations: From ticket creation and routing to analysis and invoicing.

Every field service organization benefits from optimizing on-site operations with Fieldcode. Through automation and our innovative on-demand pricing model, you always achieve cost savings.

The Fieldcode software consists mainly of 2 tools and the mobile version for the field staff, as well. 

Fieldcode Workplace

Workplace is the actual software in which tickets and everything that belongs to it can be processed and brought onsite.

Divided into individual components that can be displayed and combined as needed on one or more screens.

Fieldcode Admin Panel

Admin Panel is used to make and configure the settings for the system.

Since the software has countless settings for perfect adaptation to the needs of the user workflows are bundled in a separate tool.

Fieldcode Mobile App

The mobile app shows the tasks for the field staff and is used to report the ticket.

The mobile app guides the field service employee step by step through the workday following a timeline. Including parts management and reports on on-site orders all over the world and timezones.

CIC

(Customer Information Center)

The Customer Information Center shows the customer the progress of his order and the status.

The CIC is available for browsers and mobile devices.

Challenge

The task was to show the user a comprehensible and logical structure of the applications and to structure their interaction in an understandable way. The software offers a lot of features and settings as expert software, but should also be accessible for beginners. The professionals have a very fast workflow where every click counts and the applications should be adapted for all types of field service.

"Even for difficult problems, Mr. Volkmann found effective solutions which he successfully put into practice, thus always achieving good results. Trustworthiness and reliability characterized his working style."
Annika Goeres
Manager Product & UX

My activities also included:

  • UX Design UI Design
  • Web application design
  • Mobile App Design (Android/iOS)
  • Creation of requirements-based workflows up to prototype stage
  • Expert software workflows
  • User Persona Creation
  • UI Component Design
  • Atomic Design Component Library’s for Axure and Figma
  • Sytle Guide/ Design System
  • WordPress
  • User Research

Tools:

  • Axure RP10
  • Figma
  • Microsoft Devop
  • Miro
  • Photoshop

Thank you
for reading!

If you liked this, check out

my other projects

here on this website.

or just contact me if you have

  questions or just to say hi.

Fieldcode FSM Application
Expert field service software

Browser & Mobile Phone

From a software development department to an international software company

My Role: UX/UI Designer

The techniques
and tools I use include:

  • Workflow Analysis
  • Surveys
  • User Personas
  • UI for customer information center
  • Web and mobile app
  • UI and Usability improvements Android and iOS App
  • UI and Usability improvements Hemmersbach Software

Company

Fieldcode is a field service management (FSM) software created from 20 years of global field service expertise with the highest customer service standards working towards climate positivity.

With our unique license-free event based model we maximize efficiency and significantly lower our customer´s environmental impact. Founded in Nuremberg, Germany, Fieldcode consists of an energized team that embraces the future.

(Source: Linkedin)

Fieldcode develops field service management software for climate positivity. We support our customers in managing field service teams while neutralizing the carbon footprint with every deployment.

With more than 100 permanent employees in 6 offices worldwide, we provide an innovative, sustainable and smart solution for our customers’ individual needs.

Our focus is on highest productivity, improved operations for field service teams as well as the development of future-oriented technologies for a sustainable and high-quality reduction of CO2.

(Source: COO Alexander Schmid)

Software

Fieldcode is the #1FSM software with no fixed costs. Our innovative pay-per-event model enables significant cost reduction and turns every outreach into a CO2 negative process.

Users can manage the entire flow of their on-site operations: From ticket creation and routing to analysis and invoicing.

Every field service organization benefits from optimizing on-site operations with Fieldcode. Through automation and our innovative on-demand pricing model, you always achieve cost savings.

Devices

The Fieldcode software consists mainly of 2 tools and the mobile version for the field staff, as well. 

Fieldcode Workplace

Workplace is the actual software in which tickets and everything that belongs to it can be processed and brought onsite.

Divided into individual components that can be displayed and combined as needed on one or more screens.

Fieldcode Admin Panel

Admin Panel is used to make and configure the settings for the system.

Since the software has countless settings for perfect adaptation to the needs of the user workflows are bundled in a separate tool.

Fieldcode Mobile

The mobile app shows the tasks for the field staff and is used to report the ticket.

The mobile app guides the field service employee step by step through the workday following a timeline. Including parts management and reports on on-site orders all over the world and timezones.

CIC

(Customer Information Center)

The Customer Information Center shows the customer the progress of his order and the status.

The CIC is available for browsers and mobile devices.

Challenge

The task was to show the user a comprehensible and logical structure of the applications and to structure their interaction in an understandable way. The software offers a lot of features and settings as expert software, but should also be accessible for beginners. The professionals have a very fast workflow where every click counts and the applications should be adapted for all types of field service.

"Even for difficult problems, Mr. Volkmann found effective solutions which he successfully put into practice, thus always achieving good results. Trustworthiness and reliability characterized his working style."
Annika Goeres
Manager Product & UX

My activities also included:

  • UX Design UI Design
  • Web application design
  • Mobile App Design (Android/iOS)
  • Creation of requirements-based workflows up to prototype stage
  • Expert software workflows
  • User Persona Creation
  • UI Component Design
  • Atomic Design Component Library’s for Axure and Figma
  • Sytle Guide/ Design System
  • WordPress
  • User Research

Tools:

  • Axure RP10
  • Figma
  • Microsoft Devop
  • Miro
  • Photoshop

Thank you for reading!

If you liked this, check out my other projects

here on this website.

or just write me if you have  questions or just to say hi.